An eCabs driver has the following responsibilities:

• Keep the Transport Malta Drivers Tag in clear view of passengers.
• Be friendly, courteous, respectful and helpful with all clients.
• Be punctual, drive safely and respect the highway code at all times.
• Ensure that all doors are securely closed before the vehicle sets in motion and that passengers do not board or alight the vehicle unless the vehicle is at a complete standstill.
• Securely restrain approved wheelchairs or safely store mobility aids, other equipment and luggage, as well as using an appropriate Bluetooth earpiece to communicate with headquarters.
• Assist passengers with any reasonable needs, to the best of their ability.
• Assist passengers where reasonable and be understanding of passengers with any form of disability.
• Have spare change at all times for cash paying passengers as provided by the company.
• Ensure that the cab is kept clean inside and out at all times, in line with eCabs Clean policies.
• Dress in clean attire, in accordance with eCabs guidelines.
• Strictly follow eCabs Health and Safety standard operating procedures which are consistently updated.

Drivers Rights
An eCabs driver has the right to respectfully demand behaviour and actions that put trip safety above all, using her/his better judgement
to ensure passenger rights and responsibilities as well as her/his responsibilities are respected and adhered to at all times. The driver will always have the right to terminate a ride should it be established through responsible judgement that inappropriate, violent or offensive behavior is experienced during the trip. Offensive or aggressive behavior will not be tolerated against our drivers.