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Our ride fares are established by our dynamic pricing engine to maximise efficiency and deliver the fares that are most appropriate to the times and conditions. In the interest of maximal transparency, here is a breakdown of how the system works.
1. How does it work?
As demand increases, usually based on events, road activity, extreme weather conditions and similar disruptive conditions, so does the cab fare in an attempt to encourage more drivers to get on the road and offer their service to passengers.
2. Can the price change once I book?
The price will never change once you’ve booked.
3. Why does the price vary depending on the booking channel?
Every booking channel has its associated costs – it costs us more to run an office in St Julians than to accept a booking through our app, for instance. This is reflected in the fare that is offered to our passengers. Whenever you can, book through the app or our site to ensure the lowest fare possible!
4. Does the price differ between ASAP and Pre-booking?
Pre-booking a trip costs a little more since we deploy a driver specifically for that ride to make sure our passenger enjoys the timeliness they expect of us.
5. Sometimes I pay much less than the average. Why is that?
This is the happy reverse of point 1. above. When there are more drivers on the road than requests for rides, the fare drops to a more attractive one in an attempt to make the best use of our drivers’ time.
