4
Fasten your seatbelts and those of any minors who may be travelling with you when you board the vehicle, before the trip starts.
Welcome to the eCabs Passenger Safety Charter, a promise of unyielding commitment to your safety and peace of mind
eCabs & You lays down the rights and responsibilities for all stakeholders in the provision of the service, as well as all the measures we currently have in place to ensure that all our rides are enjoyable and that passenger safety remains at the core of our service. We will keep tirelessly investing in our team and our technologies with the relentless aim of offering a remarkable and safe customer experience at all times.
Endorsed by:
Welcome to the eCabs Passenger Safety Charter, a promise of unyielding commitment to your safety and peace of mind
Passenger and Driver Safety are at the core of our brand. We advocate and nurture an exemplary and supportive culture, for mutual respect, harmony and above all safety throughout each journey we embark on with our clients.
Our Passenger Safety Charter lays down the rights and responsibilities for all stakeholders in the provision of the service, as well as all the measures we currently have in place to ensure that all our rides are enjoyable and that passenger safety remains at the core of our service. We will keep tirelessly investing in our team and our technologies with the relentless aim of offering a remarkable and safe customer experience at all times
Endorsed by:
Before booking or commencing your journey,
kindly be sure to know the following travel guidelines.
Secure infants using a child seat before the journey commences, which child seat may be requested at the time of booking.
Refrain from making requests for over-speeding to your driver.
Advocate a polite and respectful trip, and refrain from engaging in any behaviour which may distract your driver.
If booking on behalf of minors, ensure they are not going to travel unaccompanied, unless under the specific authorisation of the parent or legal guardian.
Respect the vehicle passenger limit, which may be changed from time to time for safety reasons.
Confirm details before entering the vehicle. SMS and APP notifications include vehicle registration number, driver name and mobile number.
Respectfully follow the driver’s instructions which are in line with eCabs H&S standard operating procedures.
Fasten your seatbelts and those of any minors who may be travelling with you when you board the vehicle, before the trip starts.
Secure infants using a child seat before the journey commences, which child seat may be requested at the time of booking.
Refrain from making requests for over-speeding to your driver.
Advocate a polite and respectful trip, and refrain from engaging in any behaviour which may distract your driver.
If booking on behalf of minors, ensure they are not going to travel unaccompanied, unless under the specific authorisation of the parent or legal guardian.
Respect the vehicle passenger limit, which may be changed from time to time for safety reasons.
Confirm details before entering the vehicle. SMS and APP notifications include vehicle registration number, driver name and mobile number.
Respectfully follow the driver’s instructions which are in line with eCabs H&S standard operating procedures.
eCabs Clean
Cleanliness is a state of mind and at eCabs we
adopt the most stringent policies across the board.
